StoreGrid's Adobe Flex based Rich Client

• Overview
• Setting up the backup server before installing the StoreGrid Flex Client
• Installation
• Branding the Flex Client
• Limitation
• FAQ

Overview

StoreGrid supports Adobe Flex based rich client agent for backing up Windows machines. It provides a much richer user interface compared to the web based user console. Also it doesn't require Apache web server to be installed in the client machines.

StoreGrid Flex based rich client is supported in Microsoft Windows operating systems only. It is supported in XP and above versions of Windows, in both desktop and server OSes and in both 32 and 64 bit machines. This rich client can be used to backup files, registry settings, browser settings, Emails etc. Currently Plugin based backups like MS SQL Server, Exchange Server and MySQL Server backups are not supported in this client.

Note:
v4.0 Flex Client is compatible only with v4.0 / v4.1 SP Edition Backup Server and it is not recommended to configure backups to v4.2 SP Edition Backup Server.

Setting up the backup server before installing the StoreGrid Flex Client

During user login, StoreGrid Flex client first authenticates itself with the StoreGrid backup server. Here are the instructions for setting up the backup server for the client to authenticate:

Add a client in the backup server under the appropriate Customer account. Make sure you the select the option 'Enable Web Console Access'. This is required for the client to connect to the backup server for reinstating the Backup Sets after a complete client machine crash (Client Disaster Recovery)

Installation

After downloading the build, just install it like any other application. During the installation, provide that same StoreGrid ID and password that you specified while adding the client in the backup server. StoreGrid installer will automatically install the Adobe AIR Run-Time Environment v3.0.0 and StoreGrid Flex client UI components.

Branding the Flex Client

The StoreGrid Flex Client can be re-branded with different product name, company name, logos, tray images & colors. Please contact our partner relations team at storegrid-partner@vembu.com for further details.

Limitations

1. Plugin based backups (Microsoft Exchange Server, SQL Server, MySQL etc.,) are not supported with StoreGrid Flex client.

2. For recovering client's backup sets after client's crash ( Client Disaster Recovery ), you should enable web console access for the client in the backup server.

3. Client's mapped drive configurations will not be restored after clients' disaster recovery. Therefore, for recovering client's mapped drive backups to its original location, it is required to first add the mapped drives and then restore the backup data to it.

FAQ

1. Can I configure backups for files & folders from mapped drives?

   Yes. StoreGrid Flex client have a feature to allow you to add network locations by their UNC path as a drive. Using this, you can backup network files & folders using StoreGrid.

2. Can I upgrade my existing StoreGrid web console client installation with this Flex build?

   No, you cannot upgrade StoreGrid web console client installation by with the StoreGrid Flex client build.

3. Can I install Flex client along with backup server installation?

   No, currently installing Flex client along with backup server installation is not supported.

4. Does this build is bundled with Apache and PHP components?

   No. Unlike the StoreGrid web console based client, the Flex client doesn't contain the Apache and PHP components.

5. Is there a web based console in Flex client build?

   No, you cannot access web console in Flex client build.