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Mapped Drive Settings (For Windows Only)

Overview

If is running as a Service in Windows XP/2003/Vista OS machines, mapped drives may not be recognized by and therefore that may not be listed. To resolve this, you can map the drives in this page and then used the mapped drives to configure backups from them.

How to get here in the Web Console?
 In the top menu of Backup Server, select: "Settings -> Mapped Drive Settings".

Mapped Drive Settings

  1. Install as a Service with the administrative privileges.

  2. Go to the 'Settings -> Mapped Drive Settings' page. Give the Drive Name and drive path, i.e. the UNC Path (\\server\sharename) for the mapped drive.

    Note: The 'User Name' and 'Password' details are not mandatory. They are needed only if Windows OS requires the 'User Name' and 'Password' to access the mapped drive.

  3. Add mapped drives by clicking on ' Add Mapped Drive' button.

    The mapped drives will get listed in the 'Add Backup Schedule' page and you can configure backup schedule to include files and folders in them. The mapped drives will be listed in other pages as well, e.g. 'Server Settings' page, 'Seed Backup Migration' page, 'Edit Client Configuration Page', etc

Troubleshooting Tips

Mapping the drive letter to the UNC path failed with the error: <Error> Show/Hide

This error is generated from the Windows OS. Please check the Microsoft web site for this Windows OS generated error.

Limitations

  1. If you map an entire drive using , then you cannot map any particular folder present in that drive. For example, if you have mapped '<Machine_Name>\<Drive_Name>', then you cannot map '<Machine_Name>\<Drive_Name>\<Folder_Name>' separately

  2. Similarly, if you have mapped a particular folder using , then it is not possible to map the entire drive of that folder.

  3. Mapped drives cannot be added or listed when is installed as a service in a Local system account. Service should be run with the administrative privileges.
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