Customer Management in Server
How to get here in the Web Console?
 In the top menu, select: "Server Admin-> Reseller Management->List of Resellers" and click on the particular Reseller.
This page lists the Customers available under a particular reseller in a tree format in the left hand side and in a table format in the right hand side. The Customer tree will have list of clients under each Customer node and the list of backup schedules configured under each client node.
Clicking on the Customers root node in the tree will display the List Of Customers in a table format on the right hand side.
Clicking on a Customer node in the tree will display the List Of Clients under the customer in a table format on the right hand side.
Clicking on a Client node in the tree will display the List Of Backup Schedules under the client in a table format on the right hand side.
Clicking on a Backup Schedule node in the tree will display the different Server Side Backup Reports (Backup Report, Restore Report and Deleted Reports) for the backup schedule.
The table columns and the actions for the list of customers table on the right hand side is described below:
Add New Customer - Clicking on this link will take you to the 'Add New Customer' page. You can add a new customer in the Server from this page.
Customer Name - This is the name of the customer you provided when the customer was added to the server. Each Customer name has to be unique, even across different Reseller accounts (if Reseller management is enabled)
MCALs Allotted - This is the number of MCALs allotted to the Customer. If the clients under a Customer consume all of the MCALs allotted to the Customer, then none of the Clients can backup even though there may be MCALs available in the backup server. It is not required to allocate MCALs to the Customer. If MCALs are not allocated to the Customer, then the backup server will automatically use the MCALs available in the server pool. You only need to allocate MCALs to a Customer if you want to restrict only certain number of clients to backup.
Total MCALs used till date - This is the total number of MCALs used by the different client machines under this Customer.
Allotted Space - This is the total backup disk space allotted to the customer.
Used Space - The total disk space currently used by the customer.
Actions - The icons under this column are links to various features to enable you to administer and manage your customers.
Enable / Disable Auto Authorization - Clicking on this icon will toggle between enabling and disabling auto authorization for this customer. The auto authorization feature is described in more detail in the Add New Customer section.
Activate/Deactivate - Clicking on this icon will toggle between activating and deactivating a customer. If a customer is deactivated then no client from the customer can backup to the server.
Edit Customer - Clicking on this icon will take you to the Edit Customer page. You can edit all configurations of a customer from this page.
Add New Clients - Clicking on this icon will take you to the Add New Client page. You can add a client to the customer and configure it.
Proceed to Delete Customer - Clicking on this icon will take you to the Delete Customer Page.
Edit Replication - Clicking on this icon will take you to configure Customer Replication Scheduling. Note that you can configure different scheduling options and replication servers for different customers. By default all customers will be replicated to the globally configured, replication configuration from the Replication Management page.
Invoice Configuration - Clicking on this icon will take you to the Customer Invoice Configuration Page. From this page you can enable or disable invoicing for the customer.
Invoice Report - Clicking on this icon will take you to the Customer Invoice Report. From this page you can view the generated customer invoice reports.
Deleted Client/Backup Report - Clicking on this icon will take you to the "Deleted Backup Report", which will list in a table format the list of backup clients and the data that has been deleted by the server administrator.
Some of the features like Configuring Trial Clients Settings, Seed Backup Migration etc on the left bottom are described below.
Trial Client Settings - Clicking on this link will take you to the 'Configuration Settings For Trial Clients' page. You can change various configurations like backup space to be allotted for the Trial Clients, Trial Period, Delete Period etc from this page.
Client Migration - Clicking on this icon will take you to the 'Client Migration' page. Using this feature you can migrate the trial clients to the paid Customer and also the clients from one Customer to another Customer.
Seed Backup Migration - Clicking on this icon will take you to the 'Seed Backup Migration' page. Using this feature you can migrate the backup data from one server to another server and then having the clients do the subsequent backups (incremental) to the new server.
Cloud Backup Server ( Backup Server deployed in Amazon EC2):
The following fields will not be available in a Cloud Backup server installation:
Edit Replication Seed Backup Migration
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