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Restoring the client machine through 's Recovery CD


supports creating an image of entire disk or specific partitions in Windows machines and then backing it up. In case the Windows client machine crashes completely or if a specific drive gets corrupted, it can be recovered from the 's backed up image.

The restored image can be directly applied to the disk in the case the disk to be restored is accessible from the machine where the restore is run. This is covered in detail here.

However, often the client machine may be in a different location or the disk may not be accessible from the machine where the image restore is run. In such cases, the restored image has to be shipped to the client's location and the image has to be applied through 's Recovery CD.

This recovery is a two step process.

  1. The image that is backed up by the client needs to be restored from the backup location. More details on it can be found here.
  2. Through 's Recovery CD, the restored image file can then used to either restore the entire disk and boot up the client machine (in case the image is of a boot - OS disk) or can be used to restore the specific partition (in case it is an image of a specific partition). This second step is explained in detail in this document.

's Recovery CD can also be used to convert the restored image (.vhd) file into a virtual image. The image file can be converted into one of the following two formats

  1. VMDK - VMWare's virtual machine image format. Image converted into VMDK format can be launched as a virtual machine on a VMWare Server.

  2. VHD - Microsoft Hyper-V virtual machine format. uses VHD image format for backups. But if you opted encryption,compression, while taking backup, It must be decrypted and(or) decompressed before, used in Hypper-V Servers. Though you can use incremental VHD files directly, we suggest to use Fixed Size VHD Image. Image converted into VHD format can be launched as a virtual machine in a Hyper-V environment.

How to create a Recovery CD(ISO)

For step by step documentaion of generating recovery cd, click here.

Recovering the Client Machine with the restored Image file

  1. Follow the steps mentioned here to recover the image file. In step 4, select the first option as shown below

  2. Download the Recovery CD ISO from here and burn it into a CD. Boot up the crashed machine with this CD.

  3. Recovery welcome wizard page will be displayed as shown below. Select Next to continue

  4. The tasks that can be performed with the Recovery CD will be listed as shown below. Select the Recover entire Disk or Partition and click Next.

  5. The next page will let you select the backup file to restore.

    • Click Browse button and select the folder where the backup image was restored in the first step as described earlier in this document.From the list of Vhd file you may choose to select , which incremental vhd you wish to recover.

    • From the selected vhd file select either Disk or Partition in the disk to restore.

    • Select the target Disk or Partition from the Target Device List to which you want to restore the image and click Next. Make sure selected disk is as large as the original disk.

  6. Depending on the used space the restore will take some time. After restore is completed click Finish button to restart the machine

Convert Physical Disk Image to a Virtual Image (P2V)

  1. Run the Recovery CD and select the Physical to Virtual Conversion option and click Next.

    1. Click Browse button and select image file that was restored from the backup data.

    2. Enter the target folder path where you want to store the converted virtual image file.

    3. Select the virtual environment type - VMWare or Hyper-v

  2. Time for virtual conversion depends up on the size of the disk. After the conversion, click Finish button to restart the machine

NOTE:The image backup data can be restored as a virtual image directly during the restore as described here: here

Troubleshooting Tips

  • Failed to load in virtual environment after P2V conversion

    Select Install virtual disk controller drivers in the Recovery Task list and select the correct environment type and click next to install drivers

  • Failed to load after P2P conversion of Vista,Win7,Win2008

    Select Set BCD Boot Configuration in the Recovery Task list

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