StoreGrid Hosting Provider Edition addresses the complex data protection and disaster recovery requirements of dedicated, shared and managed hosting providers. StoreGrid Hosting Provider Edition provides comprehensive protection for both physical and virtual environments with high performance backups like cPanel backups, VMWare backups, Hyper-V backups, Disk Image backups, Exchange backups etc apart from files and folders backups with minimal system overhead which makes it the ideal solution for managed hosting environments.

Key Benefits

  • Simplified multi-tenant and multi-user backups.
  • Complete recovery flexibility - choose your recovery time from multiple recovery points to restore applications (like cPanel, Parallel Plesk or MySQL) instantly.
  • Generate recurring revenue with additional backup services for your existing hosting customers.
  • Single solution for on-premise backup, remote backup and cloud backup.

Key Features

  • High performance backup
    Architected to protect the most demanding hosting environments.
  • Easy and instant restores
    Multiple recovery points, single-touch restores.
  • Complete protection for virtual environments
    Compatible with both Linux and Windows physical or virtual server environments.
  • Powerful backup controls
    Unified console gives you intuitive control.
  • Easy-to-use centralized management
    Web management interface allows easy remote configuration and management.
  • Application aware disaster recovery
    In-depth integration with business-critical applications.
  • Integrations
    Seamlessly works with cPanel, Parallels, WHMCS, Ubersmith and more.

Click here for comprehensive list of features in StoreGrid Hosting Provider Edition

StoreGrid Hosting Provider Edition is built on the market proven StoreGrid data protection platform. Over 3000 Managed Service Providers world wide trust StoreGrid to power their managed online backup service offered to their heterogeneous customer base.

High Performance Backup

StoreGrid offers a cross-platform and high performance backup solution that protects your system, data, files and applications in both physical and virtual environments Ė all managed through a single pane of glass.

cPanel and Plesk Server Backup with granular domain level restore

StoreGrid installed in a cPanel and Plesk Servers can backup the websites (domains) on a shared web hosting. StoreGrid backs up the entire home directory, MySQL databases and offers a fine granular restore of the cPanel and Plesk accounts. You can also recover all the accounts in a single click in case of server crash or recover specific accounts.

Single solution for all types of backups

StoreGrid can be your single solution for all your backup needs Ė may it be backing your Virtual Machines, Databases, Applications or files. There are no additional plugins or add-ons to install. It all just works out of the box.

Bare Metal Backup and Restore (BMR) with P2V

StoreGridís BMR capabilities provide you the complete solution to efficiently do point in time restore of the entire machine. StoreGrid supports image backup of specific volumes or entire disk. The backup image (VHD) can also be instantaneously booted up as a Hyper-V virtual machine. StoreGrid also supports conversion of the backup image into a VMware Virtual image (VMDK).

Backs up changed blocks alone

StoreGridís Intelli-Delta technology makes sure that only changed blocks of the modified files are backed up during incremental backups.

Continue where it left off

Within a file backup, StoreGridís keeps track at the block level of data that has been already uploaded. In case of an interruption in the connectivity to the backup server, StoreGrid automatically resumes its backup exactly from where it left off once the connectivity to the backup server is established.

Efficient file tracking

StoreGrid uses Windows Directory Monitoring Service to keep track of the files that have been newly added or modified since the last backup. During the next incremental backup, it just reads these files and not the entire disk to identify what has to be backed up.

Backup open files

StoreGrid uses Windows Volume Shadow Copy Service (VSS) to create a snapshot of files before backing up. StoreGrid can therefore even backup files that are open by other applications. Also using the VSS service, StoreGrid ensures that the files are in consistent state during backup.

On-the-fly compression and encryption

StoreGridís file backup doesnít copy the files to another location before backing up. Storegrid reads the files, identifies the changes blocks, compresses and encrypts the data on the fly making it very efficient.

No limit on the size of the file it can backup

Since StoreGrid reads the file and backs up directly to the backup server without first dumping it to another location, there is absolutely no restriction on the size of the file that it can backup,even when compression and encryption are enabled.

Automated multiple backup scheduling

StoreGrid supports weekly, daily, hourly and continuous automatic scheduling of backups. The backup jobs can be configured to run one after the other or multiple jobs can be scheduled to run at the same time.

Synthetic Full Backups

Over a period of time, the amount of content that has changed in a file since its initial full backup could grow, making the incremental backups larger and larger. StoreGrid can automatically limit the size of incremental by running a synthetic full backup of the file based on a user set limit. Thereafter, the incremental of the file will be only the changed data with respect to the last synthetic full and not with respect to the initial full backup of the file.

Flexible backup retention policies

StoreGrid retention policies for the backup data can be configured based on the number of versions. Separate retention policies can be set for delete files and folders.

Backup network and NAS drives

StoreGrid can backup files from any external drives Ė mapped network drives, NAS drives etc. As long as the user is able to access the files from any of these sources, StoreGrid will also be able to back them up.

Backup Virtual Machines

StoreGrid can be installed in virtual machines running any of the supported OSes (Windows, Linux) to back up the data from the virtual machines. StoreGrid can also backup the entire virtual machine in VMware.

Inbuilt Integrity Check

StoreGridís data integrity check makes sure that the data is stored exactly as it left the source machine that is backed up. If the integrity check fails due to data corruption during the transfer of data, StoreGrid makes sure the data is retransmitted.

Propriety format for efficient backup storage

StoreGrid stores backup data in its propriety consolidated file format. This makes StoreGrid highly efficient and scalable under heavy concurrent backup load even while backing up huge number of small files. The storage format also makes sure the search and retrieval of backups are very efficient for restores.

Product Spec

Platform Supported

StoreGrid supports all major operating systems (physical and virtual) and processor architectures.

StoreGrid Server software that is installed in the backup server is supported on:

  • Linux - Redhat, CentOS, Fedora and SUSE

StoreGrid Clients Software (Agent) that is installed in the machine that you want to protect is supported on:

  • Linux
  • Windows

Virtualization Platform


The StoreGrid Plug-in for VMware, based on the VMware APIs for Data Protection, enables the user to restore entire virtual machine or individual files.

Application Supported

Parallels Plesk

StoreGrid's integration with Parallels Plesk will provide a granular domain level backup and role based restore capabilities for administrators,resellers and end users.

cPanel and MySQL

High performance and automatic cPanel and MySQL server backups with complete recovery flexibility. Multiple recovery points to perform granular restores to a specific point in time and significantly reduce data loss.

Microsoft Exchange

StoreGrid Microsoft Exchange plug-in delivers rapid point-in-time and granular recovery of specific user mailboxes, email messages, shared folders directly from Exchange server backups to a production Exchange server or PST file for fast and simple recovery.

Microsoft SQL Server

Comprehensive and continuous application-aware backup and disaster recovery for SQL Server 2008 and 2005 with capability to perform hot backup of user databases and SQL components.

Microsoft SharePoint

Easily search and perform granular backup and recovery of SharePoint content in seconds for SharePoint sites and site collections

Get started with StoreGrid HP Edition 5.2 Trial

StoreGrid's Hosting Provider Edition comes in two separate builds - Backup Server build and Client Agent build

Step 1 - Install StoreGrid Backup Server

To install StoreGrid Backup Server, simply download and run the installer listed below.

Supported OS Versions Size Download
Windows® 7 / Vista / XP
Windows Server 2008/2003, Windows SBS 2011/2008/2003 & Windows EBS 2008
[Build No. : 5202013052918]
581 KB
64 bit - CentOS 5.x and later, RedHat Enterprise Linux 5 and later, CloudLinux 6, Fedora 11 and later
[Build No. : 5202013052918]
95.7 KB

StoreGrid Server Installation Guide

Step 2 - Install StoreGrid Client Agent

To install StoreGrid Client Agent, simply download and run the installer listed below.

Supported OS Versions Size Download
Windows® 7 / Vista / XP
Windows Server 2008/2003, Windows SBS 2011/2008/2003 & Windows EBS 2008
[Build No. : 5202013052918]
32.7 MB
64 Bit - CentOS 5.x and later, RedHat Enterprise Linux 5 and later, CloudLinux 6, Fedora 11 and later
[Build No. : 5202013052918]
50.5 MB
32 Bit - CentOS 5.x and later, RedHat Enterprise Linux 5 and later, CloudLinux 6, Fedora 11 and later
[Build No. : 5202013052918]
46.5 MB
64 Bit - Debian Linux 4.0 and later, Gentoo and Ubuntu 5.10 and later
[Build No. : 5202013030620]
49.10 MB
32 Bit - Debian Linux 4.0 and later, Gentoo and Ubuntu 5.10 and later
[Build No. : 5202013030620]
46.79 MB
Mac OS X 10.5.x(Leopard), 10.6.x (Snow Leopard) and 10.7 (Lion) for Intel PCs
Developer Tools not needed!
[Build No. : 5202013052918]
51.1 MB

StoreGrid Client Installation Guide

StoreGrid Intel Mac Client Installation Guide

Building StoreGrid Recovery CD ISO v5.2

Supported OS Versions Download
Windows® 7 / Vista / XP
Windows Server 2012/2008/2003, Windows SBS 2011/2008/2003 & Windows EBS 2008
RedHat Linux

Note: Current installation will only work for the following Linux RH flavours

  1. RHEL - v6x onwards - with the grub version - 0.97
  2. Centos - v6x onwards - with the grub version - 0.97

StoreGrid Recovery CD can be used to recover backup images to a Physical machine or convert the backup image to a Virtual machines.StoreGrid supports restoring disk image data into a dissimilar hardware machine.

StoreGrid provides a Recovery CD builder utility to help build the StoreGrid Recovery CD. Download the Recovery CD builder and follow the instructions from the link to build the Recovery CD.

StoreGrid supports Bare Metal Restore (BMR) and Physical-to-Virtual (P2V) conversion. It works on all Windows 2003 & above servers, Windows XP & above desktops. It supports backing up the entire image of a disk or specific partitions.

Releavant Help documents
Configure Disk Image Backup Schedule
Restore Image Backup Data
Restoring the client machine through StoreGrid's Recovery CD