's support plans include:

1. For Free Edition, support is provided through the User Forum

2. For Professional and Service Provider Edition users, free email support is provided during the 30-day evaluation period. support is offered through email, forum and the KnowledgeBase.

   1. Technical Support Request Form : http://storegrid.vembu.com/technical-support.php

   2. Discussion Forum : http://storegrid.vembu.com/forum/viewforum.php?f=1

   3. KnowledgeBase : https://support.vembu.com/index.php?_m=knowledgebase&_a=view

Premium Support Plans:

1. For Professional and Service Provider Editions, we offer three Premium Support Plans (Bronze, Silver and Gold) that include instant messenger, phone support and other support options tailormade to suit the technical support requirements of partners.

2. You can learn more about support plans at http://storegrid.vembu.com/online-backup/support-plans-sp.php

Support Email Id

Please send all your support questions to