Delete a Client

• Overview
• How to get here in the Web Console?
• Delete a Client
• Troubleshooting Tips
• Limitations

Overview

A client under a group can be permanently deleted from this page.

How to get here in the Web Console?
 In the top menu, select: "Server Admin->Group Management->List of Group" and click on the "Group Name" link. This will list you the list of clients under that group. Now, click on the "Delete Client" icon in the action column of the client row.

Delete a Client

If you want to delete a client from a group, then you can do that from this page. All the backup data from the client will be moved to SGTrash folder in the storage location and will not be permanently deleted. If the data is to be removed permanently, the user can manually delete it from the SGTrash folder.

If the Client still has the license key and you have enabled Auto Authorization for this group, then the Client will be re-created under this group if the Client tries a backup again. But if you have disabled Auto Authorization for this group and if you want this Client to backup to the server again, you need to manually add the client again from the "Add Clients To group" page.

You can see the status of the deletion operation from the Server Side Deleted Backup Reports.

Troubleshooting Tips

Limitations