Powerful & Centralised D2D Backup Software for Educational Institutions

Server Disaster Recovery

Overview

This feature helps you recover the Backup Server and its data from the Replication Server. If your Backup Server had been replicating to a StoreGrid Replication Server, then, in case of any crash/disaster at your Backup Server, the StoreGrid Backup Server can be rebuilt from the Replication Server. You can either recover the backup data and the Customers/clients configurations OR you could recover only the Customer configurations and copy the backup data separately from the Replication Server. After copying the backup data from the replication server, you would need to do a "Local To Remote Server Migration".

How to get here in the StoreGrid Web Console?

In the top menu, select: "Server Admin -> Replication Management -> Server Disaster Recovery (Icon)"

Server Disaster Recovery

To provide redundancy for the backup data, the StoreGrid backup server can be configured to replicate all its backup data to a replication server. If the backup server crashes, the backup server can be restored back by retrieving the replicated data from the replication server using the Server Disaster Recovery(SDR) feature.

The following are the steps to reconstruct the backup server after a crash, through the Server Disaster Recovery feature:

Disable the network in the backup server so that the clients don't connect to the backup server during the disaster recovery

Install StoreGrid in the backup server with the same StoreGrid ID as before.

Apply the same backup server license key by going to Server Admin -> License Management -> Apply License Key To Server page. Copy and paste the license key details and register.

Go to the Server Admin -> Replication Management -> Server Disaster Recovery page. This opens the Server Disaster Recovery screen which has the following fields:

Select replication server: Select the replication server name from the drop down list.
Select data to recover.
1. Customer & Client configurations and Client data:
  
  This recovers the Client and customer configurations along with the clients' backup data.
2. Customer & Client configurations Only:
  
  This recovers only the backup server configurations like customer details, disk space allotted, MSPEUs added etc. The backup data is not recovered. This option is helpful when the amount of data is huge and restoring it from the replication server to the backup server over the internet or a WAN may be slow. Instead, the data (the entire 1/ folder in the storage location in the replication server) can be copied into an external drive and then shipped to the backup server location. The data from the external drive can then be attached to the backup server through the server side Local to Remote Server Migration. This is explained in steps 6, 7 and 8 in the Local to Remote Server Migration help document.
Next specify if you are restoring the data afresh to the backup server or just continuing from the previous interruption of the recovery process.
Parallel Threads: Number of simultaneous backups that should be recovered from the replication server. By default, it is set to 5.

Click on the Recover data from the replication server to start the recovery process.

If the first option recover Customer & Client configurations and Client data was selected, then the progress chart will be as shown below:

After completion of recovery process, a Server Disaster Recovery Reports tab appears in the Server Admin -> Replication Management page.

Clicking the tab gives the details of the data recovered from the Replication server.

If the second option Customer and Client configurations only was selected in step 4b above, then only the backup server details are recovered.

Once the customer & client configurations are recovered from the replication server, you can manually ship the backup data from the Replication Server to the Backup Server and then do Local to Remote Server Migration in the backup server.

Once the Backup Server is successfully recovered, you can enable the network in the backup server and resume the backups from the clients.

Enable replication in the restored backup server by going through Server Admin -> Replication Management page in the backup server web console.

Troubleshooting Tips

Could not find any configurations to restore in the Replication Server.

Cause : This error would occur if there were no replicated backups available on the Replication Server (for the Backup Server).

Solution : Please try recovering data from the replication server where the backup server was previously replicating.

Problem in performing Server Disaster Recovery with error :: Replication Server's StoreGrid license has expired. Number of StoreGrid Installations exceeded 5. Replication Server connections disabled!

Cause : This error occur if the Replication Server's license has expired/count exceeded.

Solution : Please apply a valid license key to the Replication Server and thereafter try recovering data from the Replication Server.

Limitations