Merrimac Solutions

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Merrimac Solutions, Inc has joined with Vembu Technologies to deliver customized IT solution to its SMBs and Enterprise level customers.

Company Profile

Founded in 2005, Merrimac Solutions, Inc is based in Lisle, IL. It has a team of five architects and system engineers. Merrimac offers enterprise storage, virtualization technologies, backup/recovery solutions and/or disaster recovery planning to its customers.

What lead to your partnership with Vembu StoreGrid?

We needed a GO-TO product that would fit the needs of our SMB customers as well as our enterprise customers. We looked for the solution which could backup Exchange, SQL, Oracle and managed by a traditional Windows Operating Systems as well as Linux and Mac OS. In addition, we required a built-in invoice module, integrated disaster recovery capabilities and detailed reporting features.

As we explored the market, we realized that there are many online solutions that provided an attractive price for the few first Gigabytes but as the customer scales to about 50GB or more, they are cost prohibitive. With Vembu StoreGrid, we arrived at a solution that answered all our concerns. Firstly, it was easy to install on client and server and the pricing model in the Managed Service Provider edition is very cost effective. It is quick and stable.

How smooth was your StoreGrid installation?

We created our own internal procedures to install the backup clients, run the initial backups to disk, upload the backup data to our backup servers, then “turn-on” on the remote backups.

We spend less than 15 minutes per client server to install/configure their backups which provides us a leg up on the competition. Our backend process doesn’t take more than a half hour to carve up a new client so we can easily implement a new customer within an hour. The length of time to install and configure the front-end and back-end components took much longer when we used a competitor’s product so Vembu saves us two hours per client server.

What do you think are the benefits that Vembu StoreGrid offers to a managed service provider?

Vembu StoreGrid has reports that provide us a quick snapshot into the current status of our backup servers, customer’s servers and any backup related issues. Vembu StoreGrid is cost effective, easy to maintain and includes a set of features that are usually found in a very expensive solution.

How does Vembu StoreGrid compare against other backup solutions for managed service providers?

We decided to move ahead with Vembu StoreGrid as other solutions in the market had a higher entry cost for us, was more difficult to install on the customer’s servers, didn’t have widespread agent support and had inadequate technical support.

What are your future plans with Vembu StoreGrid

We will continue to offer Vembu StoreGrid to those customers who need a cost effective backup solution and are willing to pay a minimal fee for the protection of their data so that they can sleep better at night.